The influence of performance management systems on key actors in universities

Melo, Ana Isabel, Sarrico, Cláudia S. and Radnor, Zoe Jane 2010. The influence of performance management systems on key actors in universities. Public Management Review 12 (2) , pp. 233-254. 10.1080/14719031003616479

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Abstract

The aim of this article is to understand to what extent the introduction of performance management systems has affected the roles and influences of the key actors in the governance of universities, especially the role of academics, and whether or not the introduction of these systems has altered accountability regimes within universities. Results from a high performing English university show that, in spite of a substantial increase in the measurement of performance in most areas, there seems to be a lack of action, especially regarding individual performance. In relation to the key actors in the governance of the university, it is clear that they are now held more accountable, especially in a managerial way, mainly resulting from pressures coming both from the State and the market, and their roles have changed.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Business (Including Economics)
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management L Education > LB Theory and practice of education > LB2300 Higher Education L Education > LF Individual institutions (Europe)
Uncontrolled Keywords:	Accountability ; Governance structures ; Performance management ; UK ; Universities.
Additional Information:	Special Issue: Welfare Governance Reforms and Effects in the Post-Golden Age
Publisher:	Taylor & Francis
ISSN:	1471-9037
Last Modified:	19 Mar 2016 22:36
URI:	https://orca.cardiff.ac.uk/id/eprint/21863

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