Empowerment and accountability: evidence from the UK privatized water industry

Ogden, Stuart, Glaister, Keith W. and Marginson, David Evan Winston 2006. Empowerment and accountability: evidence from the UK privatized water industry. Journal of management studies 43 (3) , pp. 521-555. 10.1111/j.1467-6486.2006.00600.x

Full text not available from this repository.

Abstract

Empowerment initiatives have become popular in recent years in programmes of organizational change, but their impact as a practical managerial policy remains shrouded in ambiguities. We attempt to provide a fuller understanding of their impact, firstly by exploring managers' understanding of what constitutes empowerment, and secondly by locating the analysis of changes in managers' experiences of empowerment in the context of their experiences of changes in accountability practices. Drawing on data from interviews with managers and a mail questionnaire, we argue that the experience of empowerment is multi-faceted, and shaped by managers' attitudes towards it. Moreover we find that accountability plays a more significant and independent role in encouraging managers to engage in empowerment than has hitherto been acknowledged.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Business (Including Economics)
Publisher:	Blackwell Publishing
ISSN:	14676486
Last Modified:	19 Mar 2016 22:05
URI:	https://orca.cardiff.ac.uk/id/eprint/2821

Citation Data

Cited 25 times in Scopus. View in Scopus. Powered By Scopus® Data

Actions (repository staff only)

Edit Item