Chapter 8: patient safety and clinical decision making

Bennett, Clare L. ORCID: https://orcid.org/0000-0002-5144-3894 and James, Alison H. ORCID: https://orcid.org/0000-0002-0965-3169 2022. Chapter 8: patient safety and clinical decision making. Stanley, David, James, Alison H. and Bennett, Clare L., eds. Clinical Leadership in Nursing and Healthcare, Wiley: London, pp. 183-204. (10.1002/9781119869375.ch8)

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Abstract

This chapter focuses on how clinical practitioners and leaders make decisions and the relevance and significance of decision making for clinical leaders, for care and service delivery and, ultimately, patient safety. It explores why decisions sometimes go wrong and considers how clinical leaders use more than technical rational approaches when they make decisions. The World Health Organisation describes patient safety as a healthcare discipline that aims to prevent and reduce risks, errors and, subsequently, harm to patients. Clinical leaders can contribute to patient safety by promoting an open culture underpinned by trust which, in turn, supports the workforce in communicating openly about errors and, importantly, learning from errors. The delivery of safe, high-quality patient care is dependent on the skills, judgement and decisions of health professionals, often working in teams. A range of theory-based models attempt to explain how health professionals make judgements about patient care and reach clinical decisions.

Item Type:	Book Section
Date Type:	Publication
Status:	Published
Schools:	Healthcare Sciences
Publisher:	London
ISBN:	9781119869375
Last Modified:	13 Jan 2023 02:23
URI:	https://orca.cardiff.ac.uk/id/eprint/153586

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