The unsung heroes of welfare collaboration: complexities around individuals' contribution to effective inter-agency working in LSCBs

Dudau, Adina, Fischbacher-Smith, Denis and McAllister, Laura ORCID: https://orcid.org/0000-0003-2199-5230 2016. The unsung heroes of welfare collaboration: complexities around individuals' contribution to effective inter-agency working in LSCBs. Public Management Review 18 (10) , pp. 1536-1558. 10.1080/14719037.2016.1148190

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Abstract

The article addresses an under-explored aspect of public partnerships: individuals’ role in the effectiveness of collaborations such as the Local Safeguarding Children’s Boards (LSCBs) in England and Wales. Building upon theoretical concepts around complex emergence, we conceptualize individuals as conveyors of complex negotiated individual, professional and organizational frames. Shifting focus away from inter-organizational and towards inter-personal communication in partnerships is consistent with miscommunication being the widest recognized problem in collaborations. Qualitative data from policy documents, interviews, and participant and non-participant observation are used to show individuals in the LSCB case study advancing or hindering collaborative work as ‘boundary spanners’ or ‘reluctant’ partners.

Item Type:	Article
Date Type:	Published Online
Status:	Published
Schools:	Department of Politics and International Relations (POLIR) Cardiff Law & Politics
Publisher:	Taylor & Francis
ISSN:	1471-9037
Last Modified:	26 Oct 2022 07:06
URI:	https://orca.cardiff.ac.uk/id/eprint/124012

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