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Gender effects in injustice perceptions: An experiment on error evaluation and effort provision

Marchegiani, Lucia, Reggiani, Tommaso and Rizzolli, Matteo 2017. Gender effects in injustice perceptions: An experiment on error evaluation and effort provision. Presented at: 2017 Ipazia Workshop on Gender, 10 March 2017. Published in: Paoloni, Paola and Lombardi, Rosa eds. Gender Issues in Business and Economics: Selections from the 2017 Ipazia Workshop on Gender. Springer Proceedings in Business and Economics Springer Verlag, pp. 193-202. 10.1007/978-3-319-65193-4_15

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In modern organizations, new communication channels are reshaping the way in which people get in touch, interact and cooperate. This paper, adopting an experimental economics framework, investigates the effect of different communication channels on promise-making and promise-keeping in an organizational context. Inspired by Ellingsen and Johannesson (Econ J 114:397–420, 2004), five experimental treatments differ with respect to the communication channel employed to solicit a promise of cooperation, i.e., face-to-face, phone call, chat room, and two different sorts of computer-mediated communication. The more direct and synchronous (face-to-face, phone, chat room) the interpersonal interaction is, the higher the propensity of an agent to make a promise. Treatment effects, however, vanish if we then look at the actual promise-keeping rates across treatments, as more indirect channels (computer-mediated) do not perform statistically worse than the direct and synchronous channels.

Item Type: Conference or Workshop Item (Paper)
Date Type: Published Online
Status: Published
Schools: Business (Including Economics)
Subjects: H Social Sciences > HB Economic Theory
Publisher: Springer Verlag
ISBN: 9783319879703
Last Modified: 11 Feb 2020 14:30

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