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“What do you want for dinner?” – need anticipation and the design of proactive technologies for the home

Hyland, Lewis, Crabtree, Andy, Fischer, Joel, Colley, James and Fuentes, Carolina 2018. “What do you want for dinner?” – need anticipation and the design of proactive technologies for the home. Computer Supported Cooperative Work 27 (3-6) , pp. 917-946. 10.1007/s10606-018-9314-4

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Abstract

This paper examines ‘the routine shop’ as part of a project that is exploring automation and autonomy in the Internet of Things. In particular we explicate the ‘work’ involved in anticipating need using an ethnomethodological analysis that makes visible the mundane, ‘seen but unnoticed’ methodologies that household members accountably employ to organise list construction and accomplish calculation on the shop floor. We discuss and reflect on the challenges members’ methodologies pose for proactive systems that seek to support domestic grocery shopping, including the challenges of sensing, learning and predicting, and gearing autonomous agents into social practice within the home.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Computer Science & Informatics
Publisher: Springer Verlag
ISSN: 0925-9724
Date of First Compliant Deposit: 7 May 2020
Last Modified: 23 Jul 2020 11:45
URI: http://orca.cardiff.ac.uk/id/eprint/131479

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Cited 4 times in Scopus. View in Scopus. Powered By Scopus® Data

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