Remedying Airbnb COVID-19 disruption through tourism clusters and community resilience

Jang, Seongsoo ORCID: https://orcid.org/0000-0002-5948-0876 and Kim, Jinwon 2022. Remedying Airbnb COVID-19 disruption through tourism clusters and community resilience. Journal of Business Research 139 , pp. 529-542. 10.1016/j.jbusres.2021.10.015

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Abstract

Peer-to-peer (P2P) accommodation markets have been disrupted by the COVID-19 pandemic. However, little attention is paid to how to remedy the disruption in terms of P2P accommodation performance. This study empirically investigates the spatially heterogeneous COVID-19 disruptions in the Airbnb business and offers place-based remedying strategies through local resources, including tourism clusters and community resilience. Using real data on Airbnb operating performance and local resources in Florida, we employ spatial econometric models and visualization techniques to estimate the pandemic-disrupted Airbnb performance model. The results show that leisure and hospitality clusters and three resilience resources—social, community capital, and environmental—had spatially heterogeneous effects on Airbnb revenue and booking performance across Floridian counties during the pandemic. Furthermore, community resilience moderated the effect of tourism clusters on Airbnb performance across individual and subclustered counties. These findings enable P2P accommodation hosts and policymakers to adopt destination-specific remedying strategies to cope with the pandemic.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Business (Including Economics)
Publisher:	Elsevier
ISSN:	0148-2963
Date of First Compliant Deposit:	7 October 2021
Date of Acceptance:	7 October 2021
Last Modified:	29 Nov 2024 07:00
URI:	https://orca.cardiff.ac.uk/id/eprint/144744

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