The boundary conditions of high-performance work systems-organizational citizenship behavior relationship: a multiple-perspective exploration in the Chinese context

Zhang, Bo, Liu, Lihua, Cooke, Fang Lee, Zhou, Peng ORCID: https://orcid.org/0000-0002-4310-9474, Sun, Xiangdong, Zhang, Songbo, Sun, Bo and Bai, Yang 2022. The boundary conditions of high-performance work systems-organizational citizenship behavior relationship: a multiple-perspective exploration in the Chinese context. Frontiers in Psychology 12 , 743457. 10.3389/fpsyg.2021.743457

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Abstract

This research synthesizes social exchange, organizational culture, and social identity theories to explore the boundary conditions of the relationship between high-performance work systems and employee organizational citizenship behavior. In particular, it draws on the China-specific management context. In this country, in spite of the wide use of a long-term-oriented and loose-control-focused Western-styled strategic human resource management (HRM) model, a short-term-focused and tight-control-oriented error aversion culture is still popular. The study uses multi-source individual-level survey data in a large state-owned enterprise to test the hypotheses. It is found that employee-experienced, Western-styled high-performance work systems positively impact a China-specific employee’s organizational citizenship behavior (OCB), and the—joint—moderation effects of employee-perceived error aversion culture and organizational identification are significant. The research findings deepen the understanding of the HRM-OCB relationship by demonstrating that culture and identity can jointly adjust the effects of HRM on OCB. The findings also challenge an established argument in the HRM-OCB literature that compatibility between employees’ personalities and organizational values – organizational identification – can enhance OCB.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Business (Including Economics)
Additional Information:	This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY)
Publisher:	Frontiers Media
ISSN:	1664-1078
Date of First Compliant Deposit:	24 January 2022
Date of Acceptance:	1 December 2021
Last Modified:	05 May 2023 16:47
URI:	https://orca.cardiff.ac.uk/id/eprint/146850

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