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What matters most: a qualitative study of person-centered physiotherapy practice in community rehabilitation

Hammond, Ralph, Stenner, Robert and Palmer, Shea 2020. What matters most: a qualitative study of person-centered physiotherapy practice in community rehabilitation. Physiotherapy Theory and Practice 38 (9) , pp. 1207-1218. 10.1080/09593985.2020.1825577

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Abstract

Background Person-centered approaches to care require physiotherapists to engage in trying to understand the full range of biomedical, psychological, and social factors that people bring to the consultation, along with the client’s individual responses to those factors. If, however, the main issues of importance to people are not openly declared and discussed they cannot be addressed. This is likely to result in people receiving interventions that clinicians think they need, rather than care based on their expressed needs and preferences. Objective To understand people’s abilities to express the issues of importance to them within a consultation and clinicians’ abilities to acknowledge and address those issues. Design A qualitative study using an interpretive phenomenological approach. Methods Eight clients were interviewed before they met their physiotherapist, the initial consultation with their physiotherapist was recorded, and both were interviewed separately afterward. Analysis The clients frequently do not raise their emotions or feelings as issues of importance, and physiotherapists generally struggle to elicit, or identify as important, such matters. How these were presented to the clinician and subsequently addressed varied. We formulated three themes: 1) managing complex situations; 2) establishing a person-centered agenda; and 3) addressing emotional issues. Conclusions Community physiotherapists may aim for a more person-centered approach; however, their habits, practices and behaviors remain within a culturally entrenched, clinician-centric, biomedical model.

Item Type: Article
Date Type: Published Online
Status: Published
Schools: Healthcare Sciences
Date of First Compliant Deposit: 4 April 2023
Date of Acceptance: 19 August 2020
Last Modified: 02 May 2023 15:52
URI: https://orca.cardiff.ac.uk/id/eprint/158053

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