An exploration of managing emotional labour and maintaining professional integrity in children's hospice nursing

Brimble, Mandy ORCID: https://orcid.org/0000-0003-3782-0291, Anstey, Sally ORCID: https://orcid.org/0000-0003-2295-3761, Davies, Jane ORCID: https://orcid.org/0000-0003-0058-8871 and Dunn, Catherine 2024. An exploration of managing emotional labour and maintaining professional integrity in children's hospice nursing. International Journal of Palliative Nursing 30 (4) , pp. 180-188. 10.12968/ijpn.2024.30.4.180 Item availability restricted.

PDF - Accepted Post-Print Version Restricted to Repository staff only until 2 October 2024 due to copyright restrictions. Download (289kB) | Request a copy

Abstract

Background: Research exploring nurse-parent relationships in children's hospices is rare. Aim: To investigate how children's hospice nurses manage emotional labour and professional integrity in their long-term relationships with parents. Methods: A purposive sample of six children's nurses, from hospices across England, recorded audio diaries and participated in telephone interviews. Narratives were thematically analysed. Findings: Three overarching, cross-cutting themes were identified—purposeful positioning; balancing personability and professionalism; coping with and counterbalancing emotional labour. All themes were indicative of and/or built upon emotional intelligence constructs, such as self-awareness, self-regulation, appropriate (managed) empathy, social skills and intrinsic motivation. Innate features of children's hospice work were important for perpetuating intrinsic motivation and satisfaction. Conclusion: This study provided an insight into the management of emotional labour and professional integrity by experienced children's hospice nurses. The identification of emotional intelligence skills merits further exploration in this environment, as well as other children's palliative care settings.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Healthcare Sciences
Publisher:	MA Healthcare
ISSN:	1357-6321
Date of First Compliant Deposit:	29 April 2024
Date of Acceptance:	20 March 2024
Last Modified:	30 Apr 2024 11:16
URI:	https://orca.cardiff.ac.uk/id/eprint/168142

Actions (repository staff only)

Edit Item