"Now I am socially well respected" - From being bullied in the society to being important community member

Abeer, Ifti Azad, Sinha, Anik, Rony, Rahat Jahangir ORCID: https://orcid.org/0000-0001-5788-2145, Saha, Anik, Tahsin, Md Ulfat, Khan, Syeda Shabnam and Ahmed, Nova 2024. "Now I am socially well respected" - From being bullied in the society to being important community member. Presented at: CHI '24: CHI Conference on Human Factors in Computing Systems, Honolulu, HI, USA, 11-16 May 2024. Published in: Floyd Mueller, Florian, Kyburz, Penny, Williamson, Julie R. and Sas, Corina eds. CHI EA '24: Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, pp. 1-8. 10.1145/3613905.3651062

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Abstract

People with Disabilities (PWDs) struggle in different aspects of their lives, especially in resource-constrained regions like South Asia. The role of Mobile Financial Services (MFS) in improving their lives has been emphasized in literature where works in the South Asian region focus on the challenges of MFS adoption for PWDs. This research focuses on the opportunities of the impact of MFS on PWDs in low-resource context. It considers n=20 PWDs in Bangladesh who were mostly technology familiar. Participants shared their struggles while seeking education and employment. MFS along with their technology familiarity facilitated them to engage in financial activities and empower themselves to change their societal and financial status. Many participants overcame their socio-economic struggles despite living in resource-constrained regions through their technological skills paired with efficient MFS usage. This paper presents the potential of community-centric work-oriented technology training focusing on efficient MFS usage for PWDs in resource-constrained communities.

Item Type:	Conference or Workshop Item (Paper)
Date Type:	Published Online
Status:	Published
Schools:	Computer Science & Informatics
Publisher:	Association for Computing Machinery
ISBN:	9798400703317
Date of First Compliant Deposit:	12 June 2024
Date of Acceptance:	11 May 2024
Last Modified:	09 Nov 2024 22:45
URI:	https://orca.cardiff.ac.uk/id/eprint/169322

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