Accountability that keeps on giving: Open issues in the delivery of public services

Baylis, Richard, Bradley, Lynn, De Widt, Dennis ORCID: https://orcid.org/0000-0002-7299-5663, Gebreiter, Florian, Hyndman, Noel, Liguori, Mariannunziata, Liu, Jing, Pazzi, Silvia, Stafford, Anne and Yates, David 2026. Accountability that keeps on giving: Open issues in the delivery of public services. Financial Accountability & Management: in Governments, Public Services and Charities 42 (4) , pp. 580-586. 10.1111/faam.70042

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Abstract

Reviewing and discussing current “hot” issues in the public accountability of public services from the different perspectives of central and local government, healthcare, universities, and third‐sector organizations, this piece aims at open a debate on how to improve both research and practice in these realms. All sectors show evidence of accountability systems under strain or failing, with persistent conflicts between the technical or quantitative aspects of accountability and broader, more qualitative dimensions. These sectors also show the problematic relationship between diminishing resources and expanding accountability demands. All such aspects are worthy of further study, including the role of multiple felt experiences and the psychological impact on individual actors.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Schools > Business (Including Economics)
Additional Information:	License information from Publisher: LICENSE 1: URL: http://creativecommons.org/licenses/by/4.0/
Publisher:	Wiley
ISSN:	0267-4424
Date of First Compliant Deposit:	1 June 2026
Date of Acceptance:	17 May 2026
Last Modified:	02 Nov 2026 15:44
URI:	https://orca.cardiff.ac.uk/id/eprint/187291

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