Broadening the focus of public service consumerism

Powell, Martin, Greener, Ian, Szmigin, Isabelle, Doheny, Shane ORCID: https://orcid.org/0000-0003-0529-7301 and Mills, Nick 2010. Broadening the focus of public service consumerism. Public Management Review 12 (3) , pp. 323-339. 10.1080/14719030903286615

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Abstract

The figure of the consumer has been central to the UK New Labour government's approach to reforming public services. However, this article is critical of the narrow debate of the Government and its critics around the consumer as chooser. It aims to broaden the debate by drawing attention to relatively neglected historical, geographical and conceptual material on consumerism in order to present a wider view of the consumer of public services.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Geography and Planning (GEOPL)
Subjects:	G Geography. Anthropology. Recreation > GV Recreation Leisure H Social Sciences > H Social Sciences (General)
Uncontrolled Keywords:	Choice, consumer, public services, typology
Publisher:	Taylor & Francis
ISSN:	1471-9037
Last Modified:	20 Oct 2022 07:44
URI:	https://orca.cardiff.ac.uk/id/eprint/26247

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