Critical success factors and hurdles to Six Sigma implementation: the case of a UK manufacturing SME

Kumar, Maneesh ORCID: https://orcid.org/0000-0002-2469-1382 2007. Critical success factors and hurdles to Six Sigma implementation: the case of a UK manufacturing SME. International Journal of Six Sigma and Competitive Advantage 3 (4) , pp. 333-351. 10.1504/IJSSCA.2007.017176

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Abstract

To date, the benefits of Six Sigma primarily have been realised by large organisations and the question therefore remains how best to apply Six Sigma in Small- and Medium-sized Enterprises (SMEs). This paper reports key findings of a Six Sigma survey conducted in a UK manufacturing SME with an objective of assessing the status of Six Sigma in the company. The instrument designed captures the respondent's viewpoint on the Critical Success Factors (CSFs) and barriers faced in Six Sigma implementation and its impact on the performance measures existing within the company. Findings revealed that uncompromising and undying commitment from top level management is critical to the success of Six Sigma. Poor training and resource availability were identified as two major stumbling blocks encountered during Six Sigma implementation. The concluding remark arising from the study is that SMEs can also benefit from implementing Six Sigma similar to their larger counterpart.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Business (Including Economics) Centre for Advanced Manufacturing Systems At Cardiff (CAMSAC)
Subjects:	H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Uncontrolled Keywords:	six sigma; small and medium-sized enterprises; manufacturing SMEs; critical success factors; CSFs; barriers; survey; UK manufacturing; United Kingdom; training; resource availability
Publisher:	Inderscience Publishers
ISSN:	1479-2494
Last Modified:	21 Oct 2022 09:58
URI:	https://orca.cardiff.ac.uk/id/eprint/38561

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