Paid Personal Assistance Services: An Exploratory Study of Working-Age Consumers' Perspectives

Grossman, Brian R., Kitchener, Martin James ORCID: https://orcid.org/0000-0001-6249-557X, Mullan, Joseph T. and Harrington, Charlene 2007. Paid Personal Assistance Services: An Exploratory Study of Working-Age Consumers' Perspectives. Journal of Aging & Social Policy 19 (3) , pp. 27-46. 10.1300/J031v19n03_03

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Abstract

This study examined the experiences of individuals who use paid personal assistance services (PAS). Structured interview data were collected from a convenience sample of 24 working-age individuals from diverse backgrounds recruited from Centers for Independent Living in nine states. Respondents described their general satisfaction with current paid PAS, but many reported previous experiences with poor care related to the low wages, lack of training of PAS providers, and an inadequate supply of providers. Respondents reported many unmet needs because of a shortage of hours provided by state programs and the lack of help with daily living activities, transportation, childcare, and social activities. The respondents strongly preferred consumer-directed care.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Business (Including Economics)
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HV Social pathology. Social and public welfare R Medicine > RA Public aspects of medicine R Medicine > RT Nursing
Uncontrolled Keywords:	Personal assistance services; personal care; formal care; consumer-directed care
Publisher:	Taylor & Francis
ISSN:	0895-9420
Last Modified:	21 Oct 2022 10:43
URI:	https://orca.cardiff.ac.uk/id/eprint/41124

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