A study of cyber hate on Twitter with implications for social media governance strategies

Procter, Rob, Webb, Helena, Jirotka, Marina, Burnap, Pete ORCID: https://orcid.org/0000-0003-0396-633X, Housley, William ORCID: https://orcid.org/0000-0003-1568-9093, Edwards, Adam ORCID: https://orcid.org/0000-0002-1332-5934 and Williams, Matt ORCID: https://orcid.org/0000-0003-2566-6063 2019. A study of cyber hate on Twitter with implications for social media governance strategies. [Online]. arXiv. Available at: https://arxiv.org/abs/1908.11732

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Abstract

This paper explores ways in which the harmful effects of cyber hate may be mitigated through mechanisms for enhancing the self governance of new digital spaces. We report findings from a mixed methods study of responses to cyber hate posts, which aimed to: (i) understand how people interact in this context by undertaking qualitative interaction analysis and developing a statistical model to explain the volume of responses to cyber hate posted to Twitter, and (ii) explore use of machine learning techniques to assist in identifying cyber hate counter-speech.

Item Type:	Website Content
Date Type:	Publication
Status:	Unpublished
Schools:	Computer Science & Informatics Social Sciences (Includes Criminology and Education)
Publisher:	arXiv
Date of First Compliant Deposit:	19 September 2019
Date of Acceptance:	31 July 2019
Last Modified:	23 Oct 2023 15:16
URI:	https://orca.cardiff.ac.uk/id/eprint/125539

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