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Effect of Industry 4.0 on the relationship between socio-technical practices and workers' performance

Tortorella, Guilherme, Fogliatto, Flavio S., Kumar, Maneesh ORCID:, Gonzalez, Vicente and Pepper, Matthew 2023. Effect of Industry 4.0 on the relationship between socio-technical practices and workers' performance. Journal of Manufacturing Technology Management 34 (1) , pp. 44-66. 10.1108/JMTM-04-2022-0173

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Abstract Purpose This paper aims to examine the moderating effect of Industry 4.0 (I4.0) technologies on the relationship between socio-technical (ST) practices and workers' health, quality and productivity performance. Design/methodology/approach In this paper, 192 practitioners from different manufacturing firms adopting I4.0 technologies were surveyed, analyzed the collected data using multivariate techniques and discussed the results in light of ST theory. Findings Findings indicate that I4.0 moderates the relationship between ST practices and performance, to an extent and direction that varied according to the focus of the technologies and practices adopted. Originality/value The I4.0 movement has triggered changes in the work organization at unprecedented rates, impacting firms' social and technical aspects. This study bridges a gap in the literature concerning the integration of I4.0 technologies into manufacturing firms adopting ST practices, enabling the verification of the moderating effects on workers' performance. Although previous studies have investigated that relationship, the moderating effect of I4.0 on performance is still underexplored, characterizing an important contribution of this research

Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Publisher: Emerald
ISSN: 1741-038X
Date of First Compliant Deposit: 25 January 2023
Date of Acceptance: 29 September 2022
Last Modified: 06 Nov 2023 19:55

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