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Exploring resilience of contemporary nursing roles in Wales

Benbow, Judith ORCID: and Kelly, Daniel ORCID: 2023. Exploring resilience of contemporary nursing roles in Wales. Presented at: The Chief Nursing Officer for Wales Annual Conference, Cardiff, October 2023.

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Background: The exposure of healthcare professionals to pressurised workplaces is connected to escalating workforce stress levels which can negatively affect patient care. Resilience can buffer stress and may enhance healthcare professionals’ well-being. Despite knowing this there is limited evidence that has examined how workplaces shape nurses’ resilience. Aim: To explore the intrinsic and extrinsic influences that shape the resilience of nurses in Wales. Methods: A mixed methods design consisting of a questionnaire and analysis of free text responses exploring perceptions of resilience and work environments was employed. Respondents included Registered Nurses (N=1459) across Wales. Quantitative responses were analysed descriptively with some correlational exploration and framework analysis was utilised for the qualitative data. Main findings were shared at a pan-Wales stakeholders’ event to inform the study. Findings: Insights into three main themes were found: perceptions of resilience, adversities within environments of care that can impact resilience and routes to resilience. It is suggested that resilience is a capacity that can protect nurses from occupational stressors and understanding the role of positive workplace factors (resources, education and support) are key to its enablement. The findings contributed to a new definition and workplace model of nurse resilience. The findings will be presented aligned to the three themes. The depth and breadth of the qualitative data will be presented in key respondent quotes and important quantitative data will be presented in numbers. The synthesis of the findings within the new model will be illustrated in a figure. Conclusion: The central argument to this research is that nurses’ views of resilience and the nature of their workplaces are inseparable. Therefore, consideration of both is required. These findings may help to inform policy and practice to enhance the resilience of nurses and other healthcare professionals in a post Covid-19 era. This study was conducted before the pandemic but many of the findings have unfolded in its unprecedented events. Despite the most adverse situations and sub-optimal resources nurses’ resilience has been unequivocal and driven primarily by motivation to care for vulnerable others. This study and the pandemic magnify the imperative to situate nurses’ resilience in a wider context.

Item Type: Conference or Workshop Item (Other)
Status: Unpublished
Schools: Healthcare Sciences
Date of First Compliant Deposit: 12 October 2023
Date of Acceptance: 18 September 2023
Last Modified: 13 Oct 2023 08:30

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