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Social capital and public service performance: a review of the evidence

Andrews, Rhys William ORCID: 2011. Social capital and public service performance: a review of the evidence. Public Policy and Administration 27 (1) , pp. 49-67. 10.1177/0952076710394399

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The social capital present within local communities is increasingly viewed as an important source of co-productive capacity for delivering better public services. However, to date, research in the field of public administration has paid scant attention to the links between structural and attitudinal components of social capital, such as community organizational life, political engagement and levels of interpersonal trust, and the performance of public services. In this article, the relationship between social capital and public service performance is explored by reviewing the available empirical evidence on this topic. The existing evidence suggests that the strength and direction of the social capital performance relationship may vary by the different dimensions of social capital. Thus, further research in this area would have theoretical and practical benefits.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HT Communities. Classes. Races
Uncontrolled Keywords: citizen participation; public management; regional and local government; responsiveness; service delivery; trust
Publisher: SAGE
ISSN: 0952-0767
Last Modified: 19 Oct 2022 08:39

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