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A comparative study of the effects of 'best practice' HRM on worker outcomes in Malaysia and England local government

Gould-Williams, Julian Seymour and Mohamed, R. B. 2010. A comparative study of the effects of 'best practice' HRM on worker outcomes in Malaysia and England local government. The International Journal of Human Resource Management 21 (5) , pp. 653-675. 10.1080/09585191003658821

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This paper presents the findings of a cross-cultural comparison of the effects of ‘best practice’ HRM using employees from a matched sample of local government service departments in England and Malaysia (England n = 569, Malaysian n = 453). The paper tests the universal ‘best practice’ thesis, and also assesses the perceived level of up-take of HR practices in the two samples. The research also considers the effects of the psychological climate and employees' perceptions of trust on five work-related outcomes, namely job satisfaction, motivation, organizational citizenship behaviour, stress and quit intentions. The findings reveal that the Malaysian workers perceived the up-take of HR practices to be higher in comparison to their counterparts in England. A less consistent pattern emerged with regards to perceptions of climate. OLS regression revealed that consistent with the universal thesis, a bundle of HR practices significantly predicted employee outcomes in the hypothesized directions in both samples. Therefore, these findings provide strong support for the universal thesis.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HC Economic History and Conditions
J Political Science > JS Local government Municipal government
Uncontrolled Keywords: best practice HRM; employee outcomes; international comparative study; Malaysia and England local government; universal thesis
Publisher: Routledge
ISSN: 0958-5192
Last Modified: 04 Jun 2017 03:15

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