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Tourist emotion-learning nexus: A case of Sertar, China

Yu, Zhicheng, Guo, Keyi, Huang, Songshan (Sam), Li, Zhiyong, Du, Yumei and Yu, Meng 2023. Tourist emotion-learning nexus: A case of Sertar, China. Annals of Tourism Research 102 , 103618. 10.1016/j.annals.2023.103618

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Abstract

This paper discusses the nexus between tourists' emotions and learning at a religious site, Sertar, in China. Based on Kolb's learning cycle, this qualitative study proposes a conceptual framework regarding the connections between tourist attraction stimuli, tourist emotions, and tourist learning outcomes. The findings reveal that tourists have experienced mixed and intense emotions and obtained valuable learning outcomes, including changes in attitudes toward life, changes in attitudes toward others, changes in values and beliefs, and cross-cultural awareness. Tourist emotions play a vital role in triggering reflection and further generating transformative learning. Negative emotions could also result in positive learning and future behavior intentions. Practical implications are offered to destination marketers to design experience products and individuals seeking learning and eudaimonia.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Schools > Business (Including Economics)
Additional Information: RRS Policy appied
Publisher: Elsevier Masson
ISSN: 0160-7383
Date of First Compliant Deposit: 21 October 2026
Date of Acceptance: 22 June 2023
Last Modified: 23 Oct 2026 11:15
URI: https://orca.cardiff.ac.uk/id/eprint/190360

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