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Older people and internet engagement: acknowledging social moderators of internet adoption, access and use

Hill, Rebecca, Beynon-Davies, Paul and Williams, Michael D. 2008. Older people and internet engagement: acknowledging social moderators of internet adoption, access and use. Information Technology & People 21 (3) , pp. 244-266. 10.1108/09593840810896019

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Purpose – This paper seeks to describe a deep investigation of the phenomenon of internet engagement amongst older people. The likelihood of internet engagement has been shown in previous work to rapidly decrease with age, and patterns of disengagement are most pronounced amongst older people. Design/methodology/approach – The study comprises a qualitative investigation consisting of observation and interviews conducted within a programme of internet literacy workshops funded by the Welsh Assembly Government. Findings – The reflection of previous research with data collected has led to the development of a model of older people's internet engagement. This model helps us better understand the context for patterns of engagement and disengagement with the internet. Practical implications – The model of internet engagement is used to highlight a number of strategies that should be considered in future policy intervention in the area of digital inclusion. Originality/value – The model described offers a more sophisticated instrument for understanding the issue of the digital divide amongst this excluded group and potentially may be applied more generally in understanding the complex nature of this issue.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: H Social Sciences > H Social Sciences (General)
J Political Science > JN Political institutions (Europe) > JN101 Great Britain
L Education > LC Special aspects of education > LC5201 Education extension. Adult education. Continuing education
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Uncontrolled Keywords: Elderly people ; Internet ; User studies
Publisher: Emerald
ISSN: 0959-3845
Last Modified: 04 Jun 2017 03:19

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