Strategic management and public service performance

Andrews, Rhys William ORCID: https://orcid.org/0000-0003-1904-9819, Boyne, George Alexander, Law, Jennifer and Walker, Richard 2011. Strategic management and public service performance. Basingstoke: Palgrave Macmillan.

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Abstract

Strategic Management and Public Service Performance demonstrates that strategic management makes a difference to the performance of public organizations. In detail the authors show how all three of the major elements of strategic management matter for the effectiveness of public services: strategy content, formulation and implementation. Often, however, it is impossible to provide a straightforward answer to the question 'does strategic management matter?' Rather, as their evidence demonstrates, the most appropriate response to this question is 'it all depends' on which aspects of strategy content and processes are pursued together, and how these in turn are combined with organizational structure and the technical and institutional environment. Their findings suggest that managers need to pay attention to the connections between these contingencies to get the best out of whatever strategy their organization has adopted. The comprehensive treatment of strategy and performance makes this book ideal reading for those interested in questions of strategic management, performance and contingency theory.

Item Type:	Book
Book Type:	Authored Book
Status:	Published
Schools:	Business (Including Economics)
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HJ Public Finance J Political Science > JF Political institutions (General) J Political Science > JS Local government Municipal government
Publisher:	Palgrave Macmillan
ISBN:	9780230252424
Last Modified:	19 Oct 2022 10:05
URI:	https://orca.cardiff.ac.uk/id/eprint/23195

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