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Absorbing new knowledge in small and medium-sized enterprises: a multiple case analysis of Six Sigma

McAdam, Rodney, Antony, Jiju, Kumar, Maneesh ORCID: and Hazlett, Shirley A. 2011. Absorbing new knowledge in small and medium-sized enterprises: a multiple case analysis of Six Sigma. International Small Business Journal n/a 10.1177/0266242611406945

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The primary aim of this article is to critically analyse the development of Six Sigma theory and practice within small and medium-sized enterprises (SMEs) using a multiple case study approach. The article also explores the subsequent development of Lean Six Sigma as a means of addressing the perceived limitations of the efficacy of Six Sigma in this context. The overarching theoretical framework is that of absorptive capacity, where Six Sigma is conceptualized as new knowledge to be absorbed by smaller firms. The findings from a multiple case study involving repeat interviews and focus groups informed the development of an analytical model demonstrating the dynamic underlying routines for the absorptive capacity process and the development of a number of summative propositions relating the characteristics of SMEs to Six Sigma and Lean Six Sigma implementation.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Centre for Advanced Manufacturing Systems At Cardiff (CAMSAC)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Additional Information: Online publication date: 20 October 2011.
Publisher: SAGE Publications
ISSN: 0266-2426
Last Modified: 21 Oct 2022 09:58

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