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Developing a methodology to analyse despatch bay performance

Potter, Andrew Thomas ORCID: and Lalwani, Chandra 2007. Developing a methodology to analyse despatch bay performance. International Journal of Production Economics 106 (1) , pp. 82-91. 10.1016/j.ijpe.2006.04.010

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As companies look to integrate their internal and external operations more fully, the role of the despatchbay is increasingly being recognised as a key interface with transport operations. However, it can also be a source of delays in the flow of materials, incurring additional costs to the company while reducing customer service levels. The aim of this paper is to develop a robust methodology that identifies the causes of delays within the despatch process, provides recommendations for improvements and enables these to be tested before implementation. As well as developing the methodology, the paper demonstrates its application to a manufacturer of steel products. By using this methodology, it should be possible to improve delivery performance and reduce transport costs by minimising the waiting times for vehicles.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Centre for Advanced Manufacturing Systems At Cardiff (CAMSAC)
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HE Transportation and Communications
Uncontrolled Keywords: Despatch bay; Process mapping; Simulation; Steel industry
Publisher: Elsevier
ISSN: 0925-5273
Last Modified: 21 Oct 2022 10:10

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