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Electronic marketplaces for tailored logistics

Wang, Yingli ORCID: 2008. Electronic marketplaces for tailored logistics. PhD Thesis, Cardiff University.

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In the last two decades, the role of e-business as a fundamental element that links organisations of the supply chain into a unified and coordinated system has been increasingly recognised in the literature. Recent technological advances enable a proliferation of B2B e-business systems in supporting interorganisational e-business integration, but also create more complexities for organisations in determining what form of electronic linkage and relationship configurations should be forged with what kind of business partner(s). At the same time, as customers become more demanding, there is a trend towards providing tailored logistics provisions in order to satisfy different customers' needs. Consequently, careful design of information flows within and between the organizations is required. In view of the aforementioned, there is need for a design of an overall e-business architecture which governs and specifies the different inter-organisation information coordinate and control (ICC) mechanisms for different logistics scenarios, referred to here as a B2B e-business reference architecture (ERA). Historically this research area has not received due attention from researchers or practitioners. Therefore, the primary aim of this thesis is to develop such an ERA and substantiate it through empirical research, focusing its application on an emerging e-business model termed an Electronic Logistics Marketplaces (ELM). The first part of this research is analytical, developing the B2B ERA through the synthesis of literature and the use of secondary case examples. Four architectures are proposed with detailed characterisation: Centralised Market, Traditional Hierarchical Coordination. Modified Hierarchical Coordination, and Heterarchical Network. The second part of the research is empirical, since it validates the conceptual model developed through six case studies. It shows that one size does not fit all, and there should be different architectures for different logistics scenarios. The study also establishes a fundamental understanding of closed ELMs which have not been studied in-depth and systematically. Through analysis of three key elements, namely, technology, collaboration and process, the likely operational models and the relationship between ELMs and tailored logistics are established. Reasons for using closed ELMs are also identified through the exploration of motives, barriers, costs and benefits. A major case study is conducted to investigate the Heterarchical Network type of ELM, later after being termed as 'collaborative ELM'. Reasons for the formation of this type of ELM, and the impact it brings to the supply chain are examined in detail, providing significant insights considering its rarity and novelty in practice. Finally the thesis summarises the research findings and their practical implications are discussed. Study limitations are acknowledged and possible future research directions are suggested.

Item Type: Thesis (PhD)
Status: Unpublished
Schools: Business (Including Economics)
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HD Industries. Land use. Labor
ISBN: 9781303183829
Funders: McCLOSM, ELM
Date of First Compliant Deposit: 30 March 2016
Last Modified: 25 Oct 2022 08:50

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