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The effects of passage of time on alumni recall of 'student experience'

Koenig-Lewis, Nicole, Asaad, Yousra, Palmer, Adrian and Petersone, Elina 2016. The effects of passage of time on alumni recall of 'student experience'. Higher Education Quarterly 70 (1) , pp. 59-80. 10.1111/hequ.12063

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‘Student experience’ has become a popular term with higher education managers but is theoretically under-developed. This paper conceptualises student experience as a construction from memory and advances previous discussion within the higher education sector by distinguishing between recalled academic and social experience. The results of a predominantly quantitative survey of 883 alumni indicated that recalled academic experience had greater effect on subsequent loyalty attitudes and behaviours than recalled social experience. Cluster analyses indicated that alumni having strong ties with their university were more likely over time to identify with the recalled academic experience of their university, while those with weak ties were more likely to identify with recalled social experiences. Implications for development of alumni associations are made based on targeting groups with different levels of ties with the university.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: L Education > LB Theory and practice of education > LB2300 Higher Education
Additional Information: Article first published online: 23 JAN 2015
Publisher: Wiley-Blackwell
ISSN: 0951-5224
Last Modified: 20 Jun 2019 09:30

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