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Number of items: 17.

Haerkoenen, Sonja, Blackmore, Andrew ORCID: https://orcid.org/0000-0002-2881-3092 and Beadle, Robert 2012. Creating a successful chat library service: 'Ask a librarian live' at Cardiff University. SCONUL Focus 56 , pp. 45-50.
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Haerkoenen, Sonja 2011. Ask a Librarian live - Cardiff pilots a chat enquiry service. Presented at: HEWIT/WHELF Colloquium 2011, Gregynog, Wales, 13-17 June 2011.

Haerkoenen, Sonja 2011. Ask a Librarian live - erste Ergebnisse eines Bibliotheks-Chat-Angebotes via Instant Messaging. Presented at: 100. Deutscher Bibliothekartag, Berlin, Germany, 8-10 June 2011.

Haerkoenen, Sonja 2010. International networking and staff development EU-style: Cardiff University's library service and the Erasmus staff mobility scheme. SCONUL Focus (49) , pp. 27-29.
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Haerkoenen, Sonja and Stallard, Victoria 2010. Catapulting 18 libraries into the 21st Century. Presented at: UC&R Wales event 'Watch this Space : making library buildings fit for purpose', Trinity University College, Carmarthen, Wales, 16 March 2010.
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Thornton, Stephen Lascelles ORCID: https://orcid.org/0000-0001-8175-440X and Haerkoenen, Sonja 2009. Attempting to bridge the barrier between academic study and research skills training: Early student responses to a fully integrated academic/skills-based method of assessment. Presented at: PSA Conference, Manchester University, UK, 8 April 2009.

Haerkoenen, Sonja and Thornton, Stephen Lascelles ORCID: https://orcid.org/0000-0001-8175-440X 2009. Trial and error – student responses to different approaches of embedding information literacy education across five departments. Presented at: Librarians Information Literacy Annual Conference (LILAC) 2009, Cardiff, UK, 30 March - 1 April 2009.

Haerkoenen, Sonja and Thornton, Stephen Lascelles ORCID: https://orcid.org/0000-0001-8175-440X 2009. Embedding information literacy education across five departments – a Subject Librarian’s perspective. Presented at: Invited paper plus workshop (led with Nigel Morgan) for the Finnish Online University of Applied Sciences (UAS), Tampere, Finland, 15 April 2009.

Haerkoenen, Sonja 2008. The European perspective: libraries and librarianship in Germany. Presented at: HEWIT/WHELF Colloquium 2008, Gregynog, Wales, 2-6 June 2008.
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Haerkoenen, Sonja 2008. From 0 to 100% in a year - embedding Information Literacy in a complex setting. Presented at: Librarians Information Literacy Annual Conference (LILAC) 2008, Liverpool, UK, 17-19 March 2008.

Haerkoenen, Sonja 2007. Digital reference Konsortien - kooperative Online-Auskunft in Bibliotheken. Saarbrücken: VdM Verlag Dr. Müller.
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Haerkoenen, Sonja 2006. Fachreferententätigkeit in Großbritannien am Beispiel der Cardiff University. Presented at: 95. Deutscher Bibliothekartag, Dresden, Germany, 21-24 March 2006.

Haerkoenen, Sonja 2005. Service- und Kundenorientierung britischer Universitätsbibliotheken. Presented at: 94. Deutscher Bibliothekartag, Düsseldorf, Germany, 15-18 March 2005.

Haerkoenen, Sonja 2003. Bibliothekarischer Auskunftsdienst im Informationsverbund - Digital Reference Konsortien in den USA [Dissertation]. Kölner Arbeitspapiere zur Bibliotheks- und Informationswissenschaft, vol. 36. Köln: Fachhochschule Köln, Fakultät für Informations- und Kommunikationswissenschaft.

Rösch, H. and Haerkoenen, Sonja 2002. Enzyklopädie im Wandel: Auftaktveranstaltung des Kölner Dialoges Informationswissenschaft. B.I.T. Online - Zeitschrift für Bibliothek, Information und Technologie 5 (2) , p. 168.

Haerkoenen, Sonja 2002. Podiumsdiskussion. Rösch, H., ed. Enzyklopädie im Wandel: Schmuckstück der Bücherwand, rotierende Scheibe oder Netzangebot, Kölner Arbeitspapiere zur Bibliotheks- und Informationswissenschaft, vol. 32. Köln: Fachhochschule Köln, Fachbereich Informationswissenschaft, pp. 81-86.

Haerkoenen, Sonja and Jackenkroll, M. 2001. Academic libraries in Britain - Sheffield vs. Cambridge. Presented at: 23. Online-Tagung der DGI und 53. Jahrestagung der Deutschen Gesellschaft für Informationswissenschaft und Informationspraxis e.V., DGI, Frankfurt am Main, Germany, 8-10 May 2001. Published in: Schmidt, R. ed. Information Research & Content Management: Orientierung, Ordnung und Organisation im Wissensmarkt; proceedings. Tagungen der Deutschen Gesellschaft für Informationswissenschaft und Informationspraxis (4) Frankfurt am Main: DGI, Deutsche Gesellschaft für Informationswissenschaft und Informationspraxis, pp. 266-275.

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