Index of information and communication technology use in labour administration: its need, its pertinence and its potential use

Galazka, Anna Milena ORCID: https://orcid.org/0000-0002-4376-1980, Beynon, Malcolm ORCID: https://orcid.org/0000-0002-5757-270X and Edwards, Timothy ORCID: https://orcid.org/0000-0001-6034-1948 2020. Index of information and communication technology use in labour administration: its need, its pertinence and its potential use. International Review of Administrative Sciences 86 (2) , pp. 240-260. 10.1177/0020852318769142

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Abstract

This article examines the variation in the level of use of information and communication technologies by national bodies of labour administrations across 81 different countries. Extending empirical research on the state of information and communication technology use, it introduces a prototype index of country-level information and communication technology use. The index allows for the exposition of the contributions of sub-dimensions of information and communication technology use, including labour inspection, public employment services and labour dispute prevention and settlement. Graphical evidence showing sub-index and final index formulations for individual countries is given, along with graphical evidence of the country-level ranking and geographical variations of information and communication technology use (including the sub-dimensions of this use). The future potential of the prescribed approach is demonstrated by offering possible explanations behind the results on a sample of countries.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Business (Including Economics)
Subjects:	H Social Sciences > H Social Sciences (General)
Publisher:	SAGE
ISSN:	0020-8523
Date of First Compliant Deposit:	1 October 2020
Date of Acceptance:	22 February 2018
Last Modified:	29 Nov 2024 21:00
URI:	https://orca.cardiff.ac.uk/id/eprint/112731

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