‘They tell us after they’ve decided things’: a cross-country analysis of unions and digitalisation in retail

Payne, Jonathan, Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Jose, Secki 2023. ‘They tell us after they’ve decided things’: a cross-country analysis of unions and digitalisation in retail. Industrial Relations Journal 54 (1) , pp. 3-19. 10.1111/irj.12390

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Abstract

The role of trade unions in the social shaping of digital technologies is a vital question for research, public policy and social justice. This article draws on interviews with two unions in the grocery retail sector in the UK and Norway, and examines their involvement in technology decisions, and whether they can shape better outcomes for workers. By comparing a ‘neo-liberal’ economy and a ‘Nordic welfare state’, the article considers whether stronger institutional power and regulatory supports in Norway provide for greater influence in a sector regarded as challenging for unions. The findings indicate relatively few country differences and help shed light on the factors that enable and constrain unions’ role in digitalisation.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Social Sciences (Includes Criminology and Education)
Subjects:	H Social Sciences > H Social Sciences (General)
Publisher:	Wiley
ISSN:	0019-8692
Funders:	Leverhulme Trust: RPG-2019-275
Date of First Compliant Deposit:	12 December 2022
Date of Acceptance:	5 December 2022
Last Modified:	06 May 2023 03:17
URI:	https://orca.cardiff.ac.uk/id/eprint/154831

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