Browse by Current Cardiff authors

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2025. Trade unions and the digitalisation of admin work in public services: an international comparative analysis of the hospital sector. Economic and Industrial Democracy 10.1177/0143831X251355449

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2025. Digitalisation, unions and ‘country-effect’: does union strength at the workplace matter? Journal of Industrial Relations 10.1177/00221856251326682

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2023. Trade unions, digitalisation and country effects: a comparative study of banking in Norway and the UK. European Journal of Industrial Relations 29 (4) , pp. 325-345. 10.1177/09596801231188003

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2023. Digital skills in context: Working with robots in lower-skilled jobs. Economic and Industrial Democracy 44 (4) , pp. 1084-1104. 10.1177/0143831X221111416

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2023. Food for thought: Robots, jobs and skills in food and drink processing in Norway and the UK. New Technology, Work and Employment 38 (2) , pp. 272-290. 10.1111/ntwe.12194

Payne, Jonathan, Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Jose, Secki 2023. ‘They tell us after they’ve decided things’: a cross-country analysis of unions and digitalisation in retail. Industrial Relations Journal 54 (1) , pp. 3-19. 10.1111/irj.12390

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031, Payne, Jonathan and Jose, Secki 2022. Trade unions and digitalisation in Norway and the UK: Findings from the food and drink processing sector. UDIG: De Montfort University and Cardiff University.

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031, Payne, Jonathan and Secki, Jose 2022. Trade unions and digitalisation in Norway and the UK: Findings from the banking sector. UDIG: De Montfort and Cardiff Universities.

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2021. Hard times in latte land? Analysing pay and working time in the café industry in France, Norway and the UK. Economic and Industrial Democracy 42 (3) , pp. 805-827. 10.1177/0143831X18809887

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2021. Fewer jobs, better jobs? An international comparative study of robots and 'routine' work in the public sector. Industrial Relations Journal 52 (2) , pp. 109-124. 10.1111/irj.12323

Buchanan, John, Froud, Julie, Lang, Mark ORCID: https://orcid.org/0000-0002-9180-2273, Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031, Smith, Bruce and Williams, Karel 2020. Enabling renewal: further education and building better citizenship, occupations and business communities in Wales. [Project Report]. ColegauCyrmu/CollegesWales.

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2019. Rethinking country effects: robotics, AI and work futures in Norway and the UK. New Technology, Work and Employment 34 (3) , pp. 208-225. 10.1111/ntwe.12149

Brown, Phillip ORCID: https://orcid.org/0000-0002-7608-5421, Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Souto-Otero, Manuel ORCID: https://orcid.org/0000-0002-8768-514X 2018. The prospects for skills and employment in an age of digital disruption: A cautionary note. [Project Report]. vol. 127. Oxford: Available at: http://www.skope.ox.ac.uk/?person=the-prospects-fo...

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2018. Licensed to skill? The impact of occupational regulation on fitness instructors. European Journal of Industrial Relations 24 (1) , pp. 91-108. 10.1177/0959680117701016

Findlay, Patricia, Warhurst, Chris, Keep, Ewart and Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 2017. Opportunity knocks? The possibilities and levers for improving job quality. Work and Occupations 44 (1) , pp. 3-22. 10.1177/0730888416689813

Ashton, David, Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Warhurst, Chris 2017. Business strategies and skill. Warhurst, Chris, Mayhew, Ken, Finegold, David and Buchanan, John, eds. Handbook of Skills and Training, Oxford University Press,

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2016. Skills in the age of over-qualification: comparing service sector work in Europe. Oxford: Oxford University Press. 10.1093/acprof:oso/9780199672356.001.0001

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 2016. From low wage manufacturing industries to the low wage service sector. Manney, Dawn, ed. Our Changing Landscape, Wales University Press, pp. 152-172.

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2014. 'It's all hands-on, even for management': managerial work in the UK cafe sector. Human Relations 67 (4) , pp. 465-488. 10.1177/0018726713496297

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031, Dutton, Eli and Warhurst, Chris 2013. The weakest link? Product market strategies, skill and pay in the hotel industry. Work, Employment and Society 27 (2) , pp. 254-271. 10.1177/0950017012460310

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, J. 2013. Changing job roles in the Norwegian and UK fitness industry: in search of national institutional effects. Work, Employment & Society 27 (1) , pp. 3-20. 10.1177/0950017012460325

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031, Francoise, Larre and Jonathan, Payne 2013. Quel developpement professionnel continu pour les enseignants des matières professionnelles? L'exemple de la coiffure. Approche comparée Angleterre, Pays de Galles, France et Norvège. Revue Française de Pédagogie 184 , pp. 55-68. 10.4000/rfp.4225

Caroli, Eve, Gautie, Jerome, Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031, Lamanthe, Annie and James, Susan 2012. Delivering flexibility: working time and contractual status in the food processing industry in France and the UK. British Journal of Industrial Relations 48 (2) , pp. 231-306.

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2012. Delivering better forms of work organization: comparing vocational teachers in England, Wales and Norway. Economic and Industrial Democracy 33 (1) , pp. 29-49. 10.1177/0143831X11402101

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2012. Raising the quality of vocational teachers: continuing professional development in England, Wales and Norway. Research Papers in Education 27 (1) , pp. 1-18. 10.1080/02671522.2010.483524

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Mayhew, Ken 2010. Skill: the solution to low wage work? Industrial Relations Journal 41 (5) , pp. 429-445. 10.1111/j.1468-2338.2010.00578.x

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2010. 'We have got the freedom’: a study of autonomy and discretion among vocational teachers in Norway and the UK. [Working Paper]. SKOPE Research Paper, vol. 95. Cardiff: SKOPE, Cardiff University. Available at: http://www.skope.ox.ac.uk/sites/default/files/RP95...

Caroli, Eve, Gautié, Jérôme, Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031, Lamanthe, Anne and James, Susan 2010. Delivering flexibility: Contrasting patterns in the French and the UK food processing industry. British Journal of Industrial Relations 48 (2) , pp. 284-309. 10.1111/j.1467-8543.2010.00792.x

Grugulis, Irena and Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 2010. Skill and the labour process: the conditions and consequences of change. Thompson, Paul and Smith, Chris, eds. Working Life: Renewing Labour Process Analysis, Critical Perspectives on Work and Employment, Basingstoke: Palgrave Macmillan, pp. 91-112.

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031, Weinkopf, Claudia and Batt, Rosemary 2010. Restructuring customer service: labor market institutions and call center workers in Europe and the United States. Gautié, Jérôme and Schmitt, John, eds. Low-Wage Work in the Wealthy World, Russell Sage Foundation Case Studies of Job Quality in Advanced Economies, New York: Russell Sage Foundation, pp. 421-466.

Keep, Ewart John, Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2010. Skills policy and the displacement of industrial relations: the elephant in the corner? Colling, Trevor and Terry, Mike, eds. Industrial Relations: Theory and Practice (3rd ed.), Chichester: Wiley, pp. 398-421.

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 2009. Chutes and ladders - navigating the low-wage labor market - By Katherine S. Newman [Book review]. British Journal of Industrial Relations 47 (4) , pp. 803-805. 10.1111/j.1467-8543.2009.00753_9.x

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2009. 'Full of sound and fury, signifying nothing': interrogating new skill concepts in service work - the view from two UK call centres. Work, Employment and Society 23 (4) , pp. 617-634. 10.1177/0950017009344863

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2009. Better teachers? The role of training and development of vocational teachers in England, Wales and Norway. Presented at: Third International Conference on Training, Employability and Employment, Karlstad, Sweden, June 2009.

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031, Dutton, E. and Warhurst, C. 2009. Is there a ‘high road’ in the hotel industry? Presented at: International Labour Process Conference, Edinburgh, UK, April 2009.

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and James, Susan 2008. Too much pressure? Retailer power and occupational health and safety in the food processing industry. Work Employment & Society 22 (4) , pp. 713-730. 10.1177/0950017008098366

Warhurst, Chris, Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Dutton, Eli 2008. The national minimum wage, low pay and the UK hotel industry: the case of room attendants. Sociology 42 (6) , pp. 1228-1236. 10.1177/0038038508096943

Keep, Ewart John, Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2008. Skills policy and the displacement of industrial relations. [Working Paper]. SKOPE Issues Paper, vol. 17. Cardiff: SKOPE, Cardiff University. Available at: http://www.skope.ox.ac.uk/wordpress/wp-content/upl...

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2008. What is a skilled job? Exploring worker perceptions of skill in two UK call centres. [Working Paper]. SKOPE Research Paper., vol. 81. Cardiff: SKOPE, Cardiff University. Available at: http://www.skope.ox.ac.uk/sites/default/files/SKOP...

Keep, Ewart John, Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2008. The elephant in the corner: skills policy and the demise of industrial relations. Presented at: British Universities Industrial Relations Conference, Bristol, UK, June 2008.

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2008. What is a “skilled job”? Exploring worker perceptions of skill in two UK call centres. Presented at: International Labour Process Conference (ILPC) conference, Dublin, Ireland, 18 - 20 March 2008.

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2008. Is call centre work skilled work? Exploring worker perceptions of skill in UK call centres. Presented at: International Labour Process Conference, Dublin, Ireland, March 2008.

Dutton, Eli, Warhurst, Chris, Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031, James, Susan, Commander, Johanna and Nickson, Dennis 2008. “Just like the elves in Harry Potter”: room attendants in United Kingdom hotels. Lloyd, Caroline, Mason, Geoff and Mayhew, Ken, eds. Low-Wage Work in the United Kingdom, Russell Sage Foundation Case Studies of Job Quality in Advanced Economies, New York: Russell Sage Foundation, pp. 96-130.

James, Susan and Lloyd, Caroline Anne ORCID: https://orcid.org/0000-0003-2624-8031 2008. Supply chain pressures and migrant workers: deteriorating job quality in the United Kingdom food-processing industry. Lloyd, Caroline Anne, Mason, Geoff and Mayhew, Ken, eds. Low-Wage Work in the United Kingdom, Russell Sage Foundation Case Studies of Job Quality in Advanced Economies, New York: Russell Sage Foundation, pp. 211-246.

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 2008. Recruiting for fitness: qualifications and the challenges of an employer-led system. Journal of Education and Work 21 (3) , pp. 175-195. 10.1080/13639080802214019

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031, Mason, Geoff, Osborne, Matthew and Payne, Jonathan 2008. “It’s just the nature of the job at the end of the day”: pay and job quality in United Kingdom mass-market call centers. Lloyd, Caroline, Mason, Geoff and Mayhew, Ken, eds. Low-Wage Work in the United Kingdom, Russell Sage Foundation Case Studies of Job Quality in Advanced Economies, New York: Russell Sage Foundation, pp. 247-283.

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031, Mason, Geoff and Mayhew, Ken, eds. 2008. Low-wage work in the United Kingdom. Russell Sage Foundation Case Studies of Job Quality in Advanced Economies, New York: Russell Sage Foundation.

Grimshaw, Damian, Lloyd, Caroline Anne ORCID: https://orcid.org/0000-0003-2624-8031 and Warhurst, Chris 2008. Low-wage work in the United Kingdom: employment practices, institutional effects, and policy responses. Lloyd, Caroline Anne, Mason, Geoff and Mayhew, Ken, eds. Low-Wage Work in the United Kingdom, Russell Sage Foundation Case Studies of Job Quality in Advanced Economies, New York: Russell Sage Foundation, pp. 284-326.

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2007. A vision too far? Mapping the space for a high skills project in the UK. Journal of Education and Work 18 (2) , pp. 167-187. 10.1080/13639080500085893

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2006. The high skills project and the limits of possibility: a response to Coffield. Journal of Education Policy, 21 (4) , pp. 471-483. 10.1080/02680930600732169

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2006. Goodbye to all that? A critical re-evaluation of the role of the high performance work organisation within the UK skills debate. Work, Employment and Society 20 (1) , pp. 151-165. 10.1177/0950017006061290

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 2005. The regulation of the fitness industry: training standards as a policy option? Industrial Relations Journal 36 (5) , pp. 367-385. 10.1111/j.1468-2338.2005.00365.x

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 2005. Competitive strategy and skills: working out the fit in the fitness industry. Human Resource Management Journal 15 (2) , pp. 15-34. 10.1111/j.1748-8583.2005.tb00144.x

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2003. The Political Economy of Skill and the Limits of Education Policy. Journal of Education Policy 18 (1) , pp. 85-107. 10.1080/0268093032000042227

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2003. “Forget birth pains, we haven't got past the conception stage yet”. A reply to Frank Coffield's ‘Britain's continuing failure to train: the birth pangs of a new policy’. Journal of Education Policy 18 (5) , pp. 563-568. 10.1080/0268093032000124901

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2003. What is the 'high skills society'? Some reflections on current academic and policy debates in the UK. Policy Studies 24 , pp. 115-133. 10.1080/0144287032000171000

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2002. Developing a political economy of skill. Journal of Education and Work 15 (4) , pp. 365-390. 10.1080/1363908022000023533

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Payne, Jonathan 2002. On the 'political economy of skill': assessing the possibilities for a viable high skills project in the United Kingdom. New Political Economy 7 (3) , pp. 367-395. 10.1080/1356346022000018739

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 2002. Training and development deficiencies in 'high skill' sectors. Human Resource Management Journal 12 (2) , pp. 64-81. 10.1111/j.1748-8583.2002.tb00064.x

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 2001. What Do Employee Councils Do? The Impact of Non-Union Forms of Representation on Trade Union Organisation. Industrial Relations Journal 32 (4) , pp. 313-327. 10.1111/1468-2338.00201

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 and Newell, Helen 2001. Capture and transfer: improving the performance of the pharmaceutical sales rep. International Journal of Human Resource Management 12 (3) , pp. 464-483. 10.1080/713769628

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 1992. Tailor-Made Occupations: A Study of Gender and Skill in the Welsh Clothing Industry. Day, Graham and Rees, Gareth, eds. Contemporary Wales: An Annual Review of Economic and Social Research, Vol. 5. Contemporary Wales, Cardiff: University of Wales Press, pp. 115-129.

Lloyd, Caroline ORCID: https://orcid.org/0000-0003-2624-8031 1989. Restructuring in the West Midlands’ clothing industry. New Technology, Work and Employment 4 (2) , pp. 100-107. 10.1111/j.1468-005X.1989.tb00108.x