Yemm, Rowan ![]() ![]() |
Abstract
Use of advanced communication skills, such as shared decision-making (SDM, see Box) and motivational interviewing (MI), can help prescribers to engage and empower patients, by encouraging them to take responsibility for and be active participants in decisions about their health. These approaches also strengthen the patient–practitioner relationship. Emotional intelligence — the ability to perceive, use, understand, manage and handle emotions — is an essential attribute needed by a practitioner when engaging in these advanced communication skills, enhancing and underpinning effective communication. This article outlines some of the health psychology theories that underpin these approaches and provides practical considerations for prescribers on how to apply these skills effectively when consulting with patients. It is recommended that you read this article in conjunction with these resources from The Pharmaceutical Journal: ‘Principles of person-centred care for prescribing‘; ‘How to build and maintain trust with patients‘; ‘How to demonstrate empathy and compassion in a pharmacy setting‘; ‘Communication techniques for prescribing‘. To help further expand your prescribing skills, additional related articles are linked throughout. You will also be able to test your knowledge by completing a short quiz at the end of the article.
Item Type: | Article |
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Date Type: | Publication |
Status: | Published |
Schools: | Schools > Healthcare Sciences |
ISSN: | 2053-6186 |
Last Modified: | 01 Apr 2025 15:45 |
URI: | https://orca.cardiff.ac.uk/id/eprint/177253 |
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