The Consequences of Dysfunctional Customer Behavior

Harris, Lloyd Cameron and Reynolds, Kate ORCID: https://orcid.org/0000-0002-6741-4924 2003. The Consequences of Dysfunctional Customer Behavior. Journal of Service Research 6 (2) , pp. 144-161. 10.1177/1094670503257044

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Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Business (Including Economics)
ISSN:	10946705
Last Modified:	17 Oct 2022 09:18
URI:	https://orca.cardiff.ac.uk/id/eprint/2707

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