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Managerial Control of Employees Working at Home

Felstead, Alan, Jewson, Nick and Walters, Sally 2003. Managerial Control of Employees Working at Home. British Journal of Industrial Relations 41 (2) , pp. 241-264. 10.1111/1467-8543.00271

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Places of work constitute processes of management by facilitating ‘visibility’ (the possibility for supervisors and others to observe workers) and ‘presence’ (the ability for workers to participate in relations with co-workers and others). Working at home creates problems for both these aspects of managerial control. We suggest that managers seek to compensate for the relative lack of visibility and presence of home-located workers by generating a range of devices and social disciplines that together comprise loose networks of control. However, these responses are only partially successful since they are founded on contradictory assumptions and practices.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Social Sciences (Includes Criminology and Education)
Subjects: H Social Sciences > H Social Sciences (General)
Publisher: Wiley-Blackwell
ISSN: 1467-8543
Last Modified: 04 Jun 2017 01:49

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