The importance of management’s response to staff speaking up in the healthcare setting

Ghorbankhani, Melika and Jones, Aled ORCID: https://orcid.org/0000-0002-2921-8236 2022. The importance of management’s response to staff speaking up in the healthcare setting. British Journal of Healthcare Management 28 (5) 10.12968/bjhc.2021.0114

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Abstract

Melika Ghorbankhani and Aled Jones highlight the role of the ‘recipient’ of concerns raised by healthcare staff, and discuss ways that managers can create a culture of psychological safety that promotes speaking up.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Schools > Healthcare Sciences
ISSN:	10.12968/ bjhc.2021.0114
Date of Acceptance:	31 January 2022
Last Modified:	14 Dec 2022 02:08
URI:	https://orca.cardiff.ac.uk/id/eprint/149618

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