Transformative effects of ChatGPT on modern education: emerging era of AI chatbots

Gill, Sukhpal Singh, Xu, Minxian, Patros, Panos, Wu, Huaming, Kaur, Rupinder, Kaur, Kamalpreet, Fuller, Stephanie, Singh, Manmeet, Arora, Priyansh, Parlikad, Ajith Kumar, Stankovski, Vlado, Abraham, Ajith, Ghosh, Soumya K., Lutfiyya, Hanan, Kanhere, Salil S., Bahsoon, Rami, Rana, Omer ORCID: https://orcid.org/0000-0003-3597-2646, Dustdar, Schahram, Sakellariou, Rizos, Uhlig, Steve and Buyya, Rajkumar 2024. Transformative effects of ChatGPT on modern education: emerging era of AI chatbots. Internet of Things and Cyber-Physical Systems 4 , pp. 19-23. 10.1016/j.iotcps.2023.06.002

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Abstract

ChatGPT, an AI-based chatbot, was released to provide coherent and useful replies based on analysis of large volumes of data. In this article, leading scientists, researchers and engineers discuss the transformative effects of ChatGPT on modern education. This research seeks to improve our knowledge of ChatGPT capabilities and its use in the education sector, identifying potential concerns and challenges. Our preliminary evaluation concludes that ChatGPT performed differently in each subject area including finance, coding and maths. While ChatGPT has the ability to help educators by creating instructional content, offering suggestions and acting as an online educator to learners by answering questions, transforming education through smartphones and IoT gadgets, and promoting group work, there are clear drawbacks in its use, such as the possibility of producing inaccurate or false data and circumventing duplicate content (plagiarism) detectors where originality is essential. The often reported “hallucinations” within GenerativeAI in general, and also relevant for ChatGPT, can render its use of limited benefit where accuracy is essential. What ChatGPT lacks is a stochastic measure to help provide sincere and sensitive communication with its users. Academic regulations and evaluation practices used in educational institutions need to be updated, should ChatGPT be used as a tool in education. To address the transformative effects of ChatGPT on the learning environment, educating teachers and students alike about its capabilities and limitations will be crucial.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Computer Science & Informatics
Publisher:	Elsevier
ISSN:	2667-3452
Date of First Compliant Deposit:	19 June 2023
Date of Acceptance:	18 June 2023
Last Modified:	02 Nov 2023 13:44
URI:	https://orca.cardiff.ac.uk/id/eprint/160449

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