Cardiff University | Prifysgol Caerdydd ORCA
Online Research @ Cardiff 
WelshClear Cookie - decide language by browser settings

Trade unions, digitalisation and country effects: a comparative study of banking in Norway and the UK

Lloyd, Caroline ORCID: and Payne, Jonathan 2023. Trade unions, digitalisation and country effects: a comparative study of banking in Norway and the UK. European Journal of Industrial Relations 29 (4) , pp. 325-345. 10.1177/09596801231188003

[thumbnail of lloyd-payne-2023-trade-unions-digitalisation-and-country-effects-a-comparative-study-of-banking-in-norway-and-the-uk.pdf]
PDF - Published Version
Available under License Creative Commons Attribution Non-commercial.

Download (605kB) | Preview


The resurgence of debate around digitalisation and work has seen the role of unions in the ‘social shaping of technology’ attracting renewed interest. A key question concerns how far national institutions influence unions’ ability to shape digitalisation in particular sectors and workplaces. Using a multi-level analysis that emphasises the inter-relationships between institutions, union power, resources and agency, this article compares the role of two unions in the banking sector in Norway and the UK. Drawing on interviews with national officers and workplace representatives, it addresses their involvement in decision-making processes and ability to influence outcomes in relation to digital monitoring and surveillance. The research findings highlight the continued salience of ‘country effect’ as evidenced by the Norwegian union’s more prominent role in shaping better worker outcomes.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Social Sciences (Includes Criminology and Education)
Publisher: SAGE Publications
ISSN: 0959-6801
Date of First Compliant Deposit: 7 August 2023
Date of Acceptance: 26 June 2023
Last Modified: 19 Dec 2023 14:25

Actions (repository staff only)

Edit Item Edit Item


Downloads per month over past year

View more statistics