The success of e-participation. Learning lessons from Decide Madrid and We asked, You said, We did in Scotland

Royo, Sonia, Bello, Benedetta, Torres, Lourdes and Downe, James ORCID: https://orcid.org/0000-0003-0772-3183 2024. The success of e-participation. Learning lessons from Decide Madrid and We asked, You said, We did in Scotland. Policy & Internet 16 (1) , pp. 65-82. 10.1002/poi3.363

Preview

PDF - Published Version Available under License Creative Commons Attribution. Download (2MB) | Preview

Abstract

Electronic participation (e-participation) has grown across the world in recent decades and many governments offer a range of opportunities for e-participation. However, there is a lack of comparative analyses of successful initiatives, which can be useful in supporting subsequent adopters. This paper identifies the best practices and areas for improvement of Decide Madrid and We asked, You said, We did in Scotland, whose software has been widely adopted by hundreds of institutions worldwide. Key common enablers include political leadership and senior management support, top-down approach, high levels of internal and external collaboration, embeddedness in the formal policy-making processes and careful consideration of design features. Most of these factors are related to processes, organizational or managerial dimensions, rather than being linked to the institutional context or ICT. Areas for improvement relate to the way the initiatives provide feedback, allow discussion and flexibility on policy options, incorporate possibilities for offline participation, and involve a wider range of stakeholders. An important contribution is the identification of factors contributing to the robustness and continuity of e-participation initiatives, combining the flexibility of collaborative network governance and the stability of public bureaucracy.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Business (Including Economics) Wales Centre for Public Policy (WCPP)
Publisher:	Wiley
ISSN:	1944-2866
Funders:	European Commission, Gobierno de Aragón, Horizon 2020 Framework Programme, Agencia Estatal de Investigación, Horizon Europe
Date of First Compliant Deposit:	23 August 2023
Date of Acceptance:	7 August 2023
Last Modified:	11 Apr 2024 10:51
URI:	https://orca.cardiff.ac.uk/id/eprint/161987

Actions (repository staff only)

Edit Item