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The craft of co-produced policing: Lessons from Grangetown and Butetown, Ely and Caerau

Kitchener, Martin ORCID: https://orcid.org/0000-0001-6249-557X, Netana, Celia, Cram, Frederick ORCID: https://orcid.org/0000-0001-6485-9306 and Jones, Trevor ORCID: https://orcid.org/0000-0002-3976-2024 2024. The craft of co-produced policing: Lessons from Grangetown and Butetown, Ely and Caerau. [Project Report]. Cardiff: Cardiff University.

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Abstract

The academic fields of public services management and policing share a renewed interest in co-production; the process whereby professionals (‘experts by profession’) work in partnership with citizens (‘experts by lived experience’) to develop solutions to challenges in public services and communities. In public management research, the current concern for co-production reflects a change in the perceived role of citizens from that of (passive) ‘citizens’ in Traditional Public Administration, to ‘customers’ under New Public Management, and now ‘partners’ in the era of New Public Governance. Although Ostrom’s foundational research on co-production demonstrates that policing provides a good opportunity to investigate fundamental issues of public governance including citizen involvement, policing has subsequently received limited attention in public management research. In policing research, the term co-production has been used in discussions of ‘community policing’ programs that involve a range of features such as local policing teams, neighbourhood consultation, the promotion of ‘Neighbourhood Watch’ schemes, and citizen-focused crime prevention initiatives. The immediate goal of community policing is often to build/repair relationships with citizens, particularly in low-income communities and communities of colour. While studies report positive, but fragile, effects on legitimacy, satisfaction, and trust, the impact on crime, or fear of crime, is inconsistent. It is also reported that community policing is often restricted to ‘consultation exercises’ that fall short of our definition of co-production because citizens are not involved in the full range of activity (from design to implementation), and they leave unchallenged, professionals’ control over decision-making involve citizens throughout. From this approach, little has been learned about the skills that professions require to co-produce policing from trust-based relationships between professionals and citizens.

Item Type: Monograph (Project Report)
Status: Published
Schools: Business (Including Economics)
Cardiff Centre for Crime, Law and Justice (CCLJ)
Subjects: K Law > K Law (General)
Publisher: Cardiff University
Date of First Compliant Deposit: 16 August 2024
Last Modified: 11 Nov 2024 12:58
URI: https://orca.cardiff.ac.uk/id/eprint/171450

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