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Emerging trends in consumer behaviour in the service sector

Tabari, Saloomeh ORCID: https://orcid.org/0000-0002-0645-4789, Colmekcioglu, Nazan and Chen, Wei 2024. Emerging trends in consumer behaviour in the service sector. Goodfellow.

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Abstract

'Emerging Trends in Consumer Behaviour in the Service Sector' offers a fresh and comprehensive perspective on current and innovative topics related to consumer preferences, attitudes, perceptions and reactions in service industries and delves into the impact of contemporary trends and emerging technology, by providing a holistic view on the future of the trends and behaviour within the service sector. It is divided into two sections: The first section will examine consumer preferences and changes in their behaviour related to health and wellness, sustainability, cultural shifts, lifestyle and work style, and remote work. The second section will explore future trends in service sectors by shedding light on evolving needs and understanding the impact of emerging technology on these industries.

Item Type: Book
Book Type: Authored Book
Date Type: Publication
Status: Published
Schools: Schools > Business (Including Economics)
Publisher: Goodfellow
ISBN: 9781915097620
Last Modified: 22 Aug 2025 12:51
URI: https://orca.cardiff.ac.uk/id/eprint/172414

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