Managing quality risk in supply chain to drive firm’s quality performance

Liu, Xueyuan, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Yu, Yan, Huang, Haoliang and Zhao, Xiande 2024. Managing quality risk in supply chain to drive firm’s quality performance. Industrial Management & Data Systems

PDF - Accepted Post-Print Version Available under License Creative Commons Attribution Non-commercial. Download (1MB)

Abstract

Purpose – As quality becomes increasingly prioritized in supply chain management, understanding how supply chain quality risk management (SCQRM) practices impact quality performance (QP) is essential. This study investigates the effects of two SCQRM practices— risk prevention (RP) and proactive product recall (PPR)—on QP, with a particular focus on the mediating role of supply chain quality integration (SCQI). Design/methodology/approach – A structured survey was administered to gather data from 400 Chinese manufacturing firms. Structural equation modeling was employed to evaluate the proposed relationships among SCQRM practices (RP and PPR), SCQI, and QP. Findings – The findings reveal that both RP and PPR significantly and positively influence QP. Specifically, in the structural model, RP exerts a positive effect on SCQI, while PPR also positively impacts SCQI. Additionally, SCQI serves as a mediator between RP and QP, as well as between PPR and QP. Originality/value – This study contributes to the supply chain management literature by elucidating the beneficial effects of RP and PPR on QP and identifying SCQI as a key mediating factor in these relationships. Leveraging Information Processing Theory (IPT), the study provides new theoretical insights into the mechanisms through which SCQRM enhances QP via SCQI.

Item Type:	Article
Status:	In Press
Schools:	Business (Including Economics)
Publisher:	Emerald
ISSN:	0263-5577
Date of First Compliant Deposit:	26 November 2024
Date of Acceptance:	26 November 2024
Last Modified:	05 Dec 2024 12:15
URI:	https://orca.cardiff.ac.uk/id/eprint/174307

Actions (repository staff only)

Edit Item