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Acceptance of needy socially assistive robots: a systematic review

Jones, Nathan Lloyd, Loizides, Fernando ORCID: https://orcid.org/0000-0003-0531-6760 and Jones, Kathryn 2025. Acceptance of needy socially assistive robots: a systematic review. International Journal of Social Robotics 10.1007/s12369-025-01272-z

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Abstract

As the average age of developed countries continues to increase the methods used to care for these frail individuals needs to adapt to keep up with demand. Socially Assistive Robots (SAR) are a potential solution to this problem, however they have been held back by adoption issues for a number of reasons. One of the biggest barriers to adoption is the lack of acceptance by their intended users. Through this literature review we intend to explore the factors that influence SAR acceptance and the work that has been done into the implementation of a robot with “needy” characteristics. Research papers were gathered from some of the leading research databases for computer science that were published between 2004 and 2022, as that was the initial launch of Paro, one of the first SARs to see widespread success. We conducted a search for papers on the topic of SAR acceptance for the elderly or otherwise vulnerable and found a total of 52 that matched our acceptance criteria. This review highlighted some of the ways that SARs can be adapted towards specific demographics in order to increase acceptance. We have also identified the current gap in the research for studies focused around the concept of a “needy” robot. While aspects of that kind of design have been viewed positively in several of the studies found here, we found none that focus on this concept as a primary research aim, indicating that there is value in further investigation of this type of SAR.

Item Type: Article
Date Type: Published Online
Status: In Press
Schools: Schools > Computer Science & Informatics
Publisher: Springer
ISSN: 1875-4791
Date of First Compliant Deposit: 5 June 2025
Date of Acceptance: 7 May 2025
Last Modified: 16 Jun 2025 11:15
URI: https://orca.cardiff.ac.uk/id/eprint/178824

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