Cardiff University | Prifysgol Caerdydd ORCA
Online Research @ Cardiff 
WelshClear Cookie - decide language by browser settings

Staff experiences and perspectives on barriers in interpreter-mediated therapy within NHS England’s Talking Therapies

O'Leary, Caitlyn, Wynne, Joshua and Kunorubwe, Taf ORCID: https://orcid.org/0000-0002-5624-5299 2025. Staff experiences and perspectives on barriers in interpreter-mediated therapy within NHS England’s Talking Therapies. Presented at: European Association for Behavioural and Cognitive Therapies (EABCT) - Conference, Glasgow, Scotland, 05 September 2025.

[thumbnail of Barrier Poster.pdf]
Preview
PDF - Presentation
Download (783kB) | Preview

Abstract

Existing research shows that clients from diverse backgrounds often experience poorer access to, and outcomes from, psychological therapy in primary care mental health services in England. These challenges may be further compounded for clients with limited English proficiency or those who prefer to access therapy in another language. Guidance on interpreter-mediated therapy provides important recommendations to support equitable access, effective communication, culturally sensitive care, and parity of outcomes. However, these guidelines are not always consistently implemented in practice. This study aimed to explore staff experiences and perspectives on the barriers to interpreter-mediated therapy within Talking Therapies for Anxiety and Depression (TTad). Data were collected via an online survey completed by 133 staff members, and analysed using reflexive thematic analysis (RTA). Four key themes were identified: (1) individual-level barriers, (2) service-level barriers, (3) organisational-level barriers, and (4) overlapping barriers. Findings highlight that while these barriers operate at distinct levels, they are also interdependent and often overlap. Addressing them therefore requires a comprehensive approach that accounts for their interconnected nature. Priorities include improved training for both therapists and interpreters, streamlined administrative processes, adequate funding, and stronger adherence to best practice guidelines. Future research and ongoing efforts to implement and monitor these changes will be essential to improving access and outcomes for clients within TTad.

Item Type: Conference or Workshop Item (Poster)
Status: Unpublished
Schools: Schools > Psychology
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Related URLs:
Date of First Compliant Deposit: 6 September 2025
Date of Acceptance: 5 September 2025
Last Modified: 16 Sep 2025 13:15
URI: https://orca.cardiff.ac.uk/id/eprint/180950

Actions (repository staff only)

Edit Item Edit Item

Downloads

Downloads per month over past year

View more statistics