Simão, Hugo, Hsu, Long-Jing, Cagiltay, Bengisu, Neto, Isabel, Wallbridge, Christopher  ORCID: https://orcid.org/0000-0001-9468-122X, Santos, Laura, Rocha, Filipa, Levinson, Leigh, Sequeira, João, Guerreiro, Tiago and Alves-Oliveira, Patricia
2026.
Emotional entanglements and emotional sustainability in HRI.
Presented at: HRI ’26,
Edinburgh, Scotland,
16-19 March 2026.
Proceedings of IEEE/ACM Conference on Human Robot Interaction (HRI '26).
New York, NY, USA:
ACM,
pp. 1098-1107.
10.1145/3757279.3785587
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Abstract
Human-Robot Interaction (HRI) research in real-world settings may lead to unanticipated, emotionally charged moments. While impacts of these moments on participants are reported in the literature, researchers’ emotions, which can affect participants’ experiences, are often left unreported. Learning from these moments is essential for advancing HRI quality and real-world deployment success. We introduce "Emotional Entanglements" as a lens in HRI to define a researcher’s capacity to anticipate, absorb, respond to, and recover from emotionally impactful events. Collecting testimonials using collaborative autoethnography from eleven researchers, we surface recurring emotional entanglements experienced in HRI studies, including tears with mixed meaning, participant attachment and loss upon robot withdrawal, and consequential participant decisions attributed to the robot, as well as how researchers navigated them amidst protocol constraints. This paper provides an actionable guide to "Emotional Sustainability in HRI",raising awareness of these often unreported situations and offering strategies for mitigation.
| Item Type: | Conference or Workshop Item - published (Paper) |
|---|---|
| Date Type: | Publication |
| Status: | Published |
| Schools: | Schools > Computer Science & Informatics |
| Publisher: | ACM |
| ISBN: | 9798400721281 |
| Date of First Compliant Deposit: | 13 January 2026 |
| Date of Acceptance: | 5 June 2009 |
| Last Modified: | 02 Apr 2026 11:03 |
| URI: | https://orca.cardiff.ac.uk/id/eprint/183831 |
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