Meier, Kenneth John ORCID: https://orcid.org/0000-0002-6378-0855, O'Toole, Laurence J. and Hicklin, Alisa 2009. I've seen fire and I've seen rain: public management and performance after a natural disaster. Administration & Society 41 (8) , pp. 979-1003. 10.1177/0095399709349027 |
Abstract
Public organizations operate as open systems in settings that can be a source of difficulties for managers and for program performance. The unexpected arrival of two major hurricanes in 2005 caused widespread havoc, and some of the consequences constituted major shocks to public agencies—in particular, to public educational systems. This article assesses whether such shocks caused drops in performance, and whether organization and management contributed to a mitigation of these deleterious effects. Evidence indicates that shocks do disrupt performance but also that staff capacity and stability in street-level personnel of the organizations can reduce or eliminate these negative consequences.
Item Type: | Article |
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Date Type: | Publication |
Status: | Published |
Schools: | Business (Including Economics) |
Subjects: | G Geography. Anthropology. Recreation > GE Environmental Sciences H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HD Industries. Land use. Labor > HD61 Risk Management H Social Sciences > HJ Public Finance H Social Sciences > HV Social pathology. Social and public welfare J Political Science > JF Political institutions (General) |
Uncontrolled Keywords: | Public management ; Public education ; Hurricanes ; Organizational shocks ; Performance. |
Publisher: | SAGE Publications |
ISSN: | 0095-3997 |
Last Modified: | 19 Oct 2022 08:44 |
URI: | https://orca.cardiff.ac.uk/id/eprint/18897 |
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