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Implications of motivating operations for the functional analysis of consumer choice

Fagerstrøm, Asle, Foxall, Gordon Robert ORCID: https://orcid.org/0000-0002-3572-6456 and Arntzen, Erik 2010. Implications of motivating operations for the functional analysis of consumer choice. Journal of Organizational Behavior Management 30 (2) , pp. 110-126. 10.1080/01608061003756331

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Abstract

The present article introduces the concept of Motivating Operation (MO) to the context of consumer choice and discusses the function of the concept of MO in the context of the Behavioral Perspective Model (BPM). Including MO as part of the consumer behavior setting leads to a more comprehensive analysis and, as a result, improves our understanding of the complex world of contingencies operating within consumer situations. First, the concept of MO helps to distinguish between discriminative and motivational functions of antecedents in the consumer behavior setting. Second, the MO concept includes both unlearned and learned motivating effects. Third, we will argue that some types of rules could also be MOs. A functional analysis of consumer choice should take into consideration the concept of MO because it is a contribution to the ongoing discussion to describe and classify antecedent variables that influence consumer behavior.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HF Commerce
Uncontrolled Keywords: Behavioral Perspective Model ; Consumer choice ; Establishing operations ; Motivating operation
Additional Information: Special Issue: Consumer Behavior Analysis
Publisher: Taylor & Francis
ISSN: 0160-8061
Last Modified: 19 Oct 2022 08:45
URI: https://orca.cardiff.ac.uk/id/eprint/18910

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