Researching workplace bullying: the benefits of taking an integrated approach

Fevre, Ralph ORCID: https://orcid.org/0000-0002-6533-9297, Robinson, Amanda L. ORCID: https://orcid.org/0000-0002-5071-850X, Jones, Trevor David Butler ORCID: https://orcid.org/0000-0002-3976-2024 and Lewis, Duncan 2010. Researching workplace bullying: the benefits of taking an integrated approach. International Journal of Social Research Methodology 13 (1) , pp. 71-85. 10.1080/13645570802648671

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Abstract

This paper explores the difficulties encountered by researchers attempting to measure the prevalence of negative workplace behaviours and how these might be overcome. Drawing on the first stage of a major ESRC‐funded study of workplace behaviours in Britain, we demonstrate the importance of improved sampling and data collection methods. We show how judicious use of qualitative data derived from cognitive testing of survey questions can improve substantially the reliability and validity of data. In particular, we explain how a battery of questions devised by social psychologists and used as a standard measure in surveys was tested and revised following a series of 60 in‐depth interviews. These revisions ranged from fairly minor changes in wording, in order to make questions better understood, to the elimination of questions which our qualitative work persuaded us were not capturing data in the way that other researchers might have assumed they did.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Social Sciences (Includes Criminology and Education)
Subjects:	H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HV Social pathology. Social and public welfare
Uncontrolled Keywords:	cognitive testing; mixed methods; bullying; harassment; workplace
Publisher:	Routledge
ISSN:	1364-5579
Last Modified:	19 Oct 2022 08:51
URI:	https://orca.cardiff.ac.uk/id/eprint/19304

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