Dysfunctional customer behaviour: methodological challenges

Reynolds, Kate and Harris, Lloyd Cameron 2008. Dysfunctional customer behaviour: methodological challenges. Presented at: AMA SERVSIG International Research Conference, Liverpool, UK, 5-7 June 2008. Published in: Baron, J. S. ed. Proceedings of AMA SERVSIG International Research Conference. Liverpool: University of Liverpool Management School,

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Item Type:	Conference or Workshop Item (Paper)
Date Type:	Publication
Status:	Published
Schools:	Business (Including Economics)
Subjects:	H Social Sciences > HB Economic Theory
Uncontrolled Keywords:	marketing; business strategy
Publisher:	University of Liverpool Management School
ISBN:	095611220X
Last Modified:	31 Jan 2020 05:38
URI:	https://orca.cardiff.ac.uk/id/eprint/19931

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