III, Archie Lockamy, Childerhouse, Paul, Disney, Stephen Michael ![]() |
Abstract
The concept of process maturity suggests that a process has a lifecycle that is assessed by the extent to which it is defined, managed, measured, and controlled. Organisational policies, standards, and structures are institutionalised as organisations increase their process maturity, leading to higher levels of process capability. This concept has been applied to supply chains by researchers through the development of a supply chain maturity model for enhanced supply chain performance. In addition, recent studies have shown that improved supply chain performance can also be achieved by reducing supply chain uncertainty. This paper provides an empirical examination of the relationship between process maturity and uncertainty, along with their impact on supply chain performance. Based on this examination, the paper also provides a framework for supply chain improvement.
Item Type: | Article |
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Date Type: | Publication |
Status: | Published |
Schools: | Business (Including Economics) Centre for Advanced Manufacturing Systems At Cardiff (CAMSAC) |
Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HA Statistics H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HF Commerce |
Uncontrolled Keywords: | Modelling ; Process management ; Statistical analysis ; Supply chain management ; SCM ; Supply chain uncertainty ; Process maturity ; Uncertainty ; Process capability ; Supply chain improvement |
Publisher: | Inderscience |
ISSN: | 1368-2148 |
Last Modified: | 19 Oct 2022 09:41 |
URI: | https://orca.cardiff.ac.uk/id/eprint/21859 |
Citation Data
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