Customer loyalty and logistics service performance in maritime transport: a literature review and conceptual model

Marlow, Peter Bernard, Jang, Hyunmi and Kim, S. 2010. Customer loyalty and logistics service performance in maritime transport: a literature review and conceptual model. Presented at: 2010 Annual Conference of the International Association of Maritime Economists, Lisbon, Portugal, 7-9 July 2010.

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Item Type:	Conference or Workshop Item (Lecture)
Date Type:	Completion
Status:	Unpublished
Schools:	Business (Including Economics)
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HE Transportation and Communications
Last Modified:	17 Jul 2023 10:47
URI:	https://orca.cardiff.ac.uk/id/eprint/22726

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